Frequently Asked Questions

Frequently Asked Questions - Devocione


What is the delivery time?

A: Our customers usually receive their orders within an average of 7 to 15 business days. We use fast and secure shipping methods, sending the product directly from our supplier to you.


What is the warranty period?

A: The warranty period is up to 30 days. If your product does not arrive within that time and you prefer not to wait, you can request a refund, and we’ll return your payment without any issues.


Is Devocione a trustworthy store?

A: Yes, we are a reliable store with extensive experience and thousands of successful deliveries. Your purchase is processed through secure payment platforms such as PayPal, credit and debit cards, Amazon Pay, Shop Pay, Google Pay, and Apple Pay. You can rest assured that your order is safe and protected.


How can I track my order?

A: As soon as we ship your order, you’ll receive a tracking code via email. Simply click on the link provided to follow your package’s location in real time.


I’m concerned about the security of online payments.

A: We understand your concerns. We guarantee that all transactions on our website are encrypted and processed through trusted, globally recognized payment providers.


Satisfaction guaranteed — or your money back!

A: That’s right! You have 30 days from the delivery date to test your product and verify its quality. If it doesn’t meet your expectations, we’ll refund 100% of your money.